We accept the claim, but can you tell me how much you want us to compensate you for the loss?
We will give your request for claims immediate attention.
We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.
We’d like to express our sincere apologies for the poor quality of the products.
We regret to hear that the goods you received are not of the quality expected.
We are very `sorry for the trouble cause by this delay.
We agree to accept all your claim.
I’ll go to your company tomorrow in person to talk about the claim.
We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods .
In order to extend our export business to your country we wish to enter direct business relations with you.
Our hope is to establish mutually beneficial trading relations between us .
We looking forward to further extensions of pleasant business relations.
we'd like to..../ I'd like to...我们/我欲望（想要）
on the basis of...在...的基本上
in order to...为了
Our hope is to...我们欲望...
looking forward to sth/doing sth等待某事
pleasant business relations高兴的营业关系
It's our hope to...我们欲望